> For the complete documentation index, see [llms.txt](https://workmate.gitbook.io/workmate-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://workmate.gitbook.io/workmate-knowledge-base/getting-started-with-pos/pos-guide/changing-permissons-for-shopify-pos.md).

# Changing Permissons for Shopify POS

<mark style="color:blue;">After setting up Shopify POS, you may encounter an error message stating that you do not have permission to access the store. This page goes over how to change staff permissions for Shopify POS.</mark>&#x20;

<figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FFoBfShY5E8XIVAdzqMrn%2Fimage.png?alt=media&amp;token=fcedf9b0-1838-4bb5-bb93-f30fbce138e1" alt="" width="354"><figcaption></figcaption></figure>

## &#x20;Changing Staff Permissions:

<mark style="color:blue;">You may need to contact a store owner to help you access Shopify POS through the Shopify Admin.</mark>&#x20;

| Step & Instructions                                                                                                                                                                                                                 | Screenshot                                                                                                                                                                                                                                                                               |
| ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p>Step 1</p><p>Go to Settings in your Shopify Admin store and click on <strong>Users and Permissions</strong>.</p>                                                                                                                 | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2Fd3Bg1QtYx3QnB2Tt7LNo%2Fimage.png?alt=media&amp;token=d5251541-9a4f-461c-8715-8996fe726a88" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 2 </p><p>Scroll down to the POS app-only staff section and click <strong>Manage Point of Sale staff</strong>.<br><br><em>Note: If you do not have access to this section, you may have to contact the store owner.</em></p> | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FjwyMO54Jok1QfVNhhmuc%2Fimage.png?alt=media&amp;token=4730c743-7b8b-4a92-ac43-f56adc5dec05" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 3<br>If you are new to Shopify, you might not be on the staff list yet. In that case, click <strong>Add Staff</strong>. Otherwise, skip to Step 5.</p>                                                                      | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FVMLd4oaZR1OUhqmRAhd8%2Fimage.png?alt=media&amp;token=75f63ed2-4455-4705-a805-789cfa6475f5" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 4<br>Complete the required fields to register yourself as a staff member.</p>                                                                                                                                               | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FkDoPQnlqYwwhHs9YZeJH%2Fimage.png?alt=media&amp;token=c4166631-0fa6-4fe1-b124-4fb0d07f622c" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 5 <br>Click on the staff member you want to grant POS access to and adjust their POS role accordingly.</p>                                                                                                                  | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FqDk5MRChiJTJ9pgheKIN%2Fimage.png?alt=media&amp;token=f92740fd-ab96-420a-9369-7c3ad99e3fc9" alt=""><figcaption></figcaption></figure></div> |

## Creating a New POS Role:

| Step & Instructions                                                                                                       | Screenshot                                                                                                                                                                                                                                                                               |
| ------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p>Step 1</p><p>Go to Settings in your Shopify Admin store and click on <strong>Users and Permissions</strong>.</p>       | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FZEvnx5ezjdLOsgilGa1p%2Fimage.png?alt=media&amp;token=ea04f91c-0a6d-48a9-a97e-f23af41fc1e0" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 2 </p><p>Scroll down to the POS app-only staff section and click <strong>Manage Point of Sale staff</strong>.</p> | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FWHlpI25vsAE5AixqbfG8%2Fimage.png?alt=media&amp;token=b41f35ac-33bf-4a85-93a4-be88e0d1125b" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 3 <br>Click <strong>Manage POS roles</strong>.</p>                                                                | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FJDgJqEuT3Bf6FEUnDMtT%2Fimage.png?alt=media&amp;token=579502c8-bd65-4a02-8d9f-a5a9ee46046c" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 4 <br>Click <strong>Create POS role.</strong></p>                                                                 | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FY0qzXiy8qnmkLATMOx9x%2Fimage.png?alt=media&amp;token=5d0a3ccb-11e2-4fcb-92a8-db92772ae892" alt=""><figcaption></figcaption></figure></div> |
| <p>Step 5<br>Name the role and select the permissions you want to assign.</p>                                             | <div><figure><img src="https://929556970-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F9QRNYn7PCoQK6KIOC55m%2Fuploads%2FMWWIma5NGOgwN9CEE2Sk%2Fimage.png?alt=media&amp;token=9a26c3ac-b478-451a-9824-38593c83dd82" alt=""><figcaption></figcaption></figure></div> |
