> For the complete documentation index, see [llms.txt](https://workmate.gitbook.io/workmate-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://workmate.gitbook.io/workmate-knowledge-base/getting-started-with-pos/pos-guide/pos-pin-guide.md).

# POS PIN Guide

## Using your PIN to access Shopify POS:

<mark style="color:blue;">Every staff member must use a 4-6 digit PIN provided by management or IT to access Shopify POS.</mark> <br>

| Step & Instructions                                                           | Screenshot                                                                                                                                                                                                                                  |
| ----------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <p>Step 1</p><p>Tap to input PIN provided. </p>                               | ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXf3OpsC3yszJyyUSKwEzimvJ_rqCqtOpP6ZXmhu71O_5w_c9u8F4gBdBKtARihqRwtSi-EQeEpPz5Oq3qY68fACBi534vFZUbXHMdVFQcoI3HvJrU2feUmpsGadWi-4Y-dUEJxOOSgv9sjxqY-jJUf8JKV_?key=8WyjtpW9MwYojNPWRp_ZPw) |
| <p>Step 2</p><p>Tap the arrow on the bottom-right corner to confirm PIN. </p> |                                                                                                                                                                                                                                             |
| <p>Step 3 </p><p>App will unlock the Home screen. </p>                        | ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXfr1TB9OXQvAGK-i9f46Lo0-bBZ6esQP_GAbtTvkquCOyQFP3-LPZMLbfWdeRKSHtujBL9bS1RzjJXEdBgw_1U2o7qBdSIn39hI3tuNBXemfLGTcsPmcYxdPNB3ZVhPNJ-sX8MrfnQSnm78J9pZk99MBzs9?key=8WyjtpW9MwYojNPWRp_ZPw) |

## **Resetting your PIN:**

<mark style="color:blue;">Resetting the PIN code for Shopify POS on the Shopify Admin website. This can be used if the PIN isn’t working properly.</mark>&#x20;

| Step & Instructions                                                                                                                                                                                                                                | Screenshot                                                                                                                                                                                                                                                                     |
| -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| <p>Step 1</p><p>Log into Shopify Admin through the website: <a href="https://accounts.shopify.com/lookup?rid=2a92257e-2379-41fe-a536-72aae4f9a987&#x26;verify=1718150089-LebCSPMoUaYR3I5%2BLcE9Yt%2B3wUQIHULOrLcLfrI1GAY%3D">Shopify.admin</a></p> |                                                                                                                                                                                                                                                                                |
| <p>Step 2</p><p>Click Shopify POS and click on Staff.  </p>                                                                                                                                                                                        | ![](https://lh7-rt.googleusercontent.com/docsz/AD_4nXdG15_wCJj3Jp3iv5eakyKuf8F4JIT1KY7i3wiI64HYYkEmEUgymOzbIxUioBIiMIXoZVJyS7J758uenwOXaGphcpYbrC6bo5XKF_tL0H9BfOxSecmgJrHmQ5KZdUqoxyi-0_-O6Pq3QOzxU0bBLtfWAxpv?key=8WyjtpW9MwYojNPWRp_ZPw)                                    |
| <p>Step 3 </p><p>Select the staff member and click into their account. <br></p><p>Under point of access → PIN, either generate a random PIN or type in a new one. </p>                                                                             | <img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfwBPRXgjOK9vDQ1nYLvMLe2CmxTuoosmoI6Gs0mPs6pLtmvFQ_lgiNHOGweglRVe9-JCHsj9QReCS73mjrCA7BaXBpGwrfaH9hAQS2lSKp1Nj7d2E9gWvn2gmGSuo3XTz82EODQ0NLTLHBGdCLJv33lJxN?key=8WyjtpW9MwYojNPWRp_ZPw" alt="" data-size="original"> |
| <p>Step 4</p><p>Click save. </p>                                                                                                                                                                                                                   |                                                                                                                                                                                                                                                                                |